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Masonry Fireplace Repair
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Just had my fireplace and chimney cleaned and inspected by Jeremy Woods with Chimney Works. He did such a wonderful job and clearly explained everything he was doing and seeing up inside the chimney. He gave it a good, thorough cleaning and, luckily, found no major issues. Jeremy was very professional and I would absolutely use him again! Thanks Jeremy! Sorry you had to come out here in this weather!
Do not waste your time with this company. I paid them to come out and clean my chimney , which also came with a free inspection. They did not clean my chimney and have me a report that said I couldn't use my chimney till I had close to $7000 work done on it. I had a second company come out and they did a full inspection and provided tons of pictures showing my chimney was not cleaned, would have to be cleaned to do repairs. they also said I shouldn't have failed the inspection, but this company seems to do so to push you into expensive repairs. They also left the place around my fire place a mess. I called and emailed several times, but no manager got back with me. Their reply said they tried to call me. but that is a false statement. I have no messages or missed calls from them. As far as the charge back they are still fighting it. DO NOT TRUST THIS COMPANY!
Chimney-Works demonstrated professionalism and technical skills during all phases of this process.
Manuel and Travis were terrific, great work ethic, professional behavior the entire time at our home and very patient to answer my questions.
We did experience an unanticipated occurrence when debris fell down into our internal chimney well, causing a lot of dust to enter our home. John came out immediately, took full responsibility for the clean up and worked with us to address our concerns. Exactly what you would expect from a company where customer satisfaction matters.
I strongly recommend Chimney-Works to anyone seriously considering chimney repairs or restructuring.