CCRepairz

I’m sharing my personal experience so others can make their own decision. I brought my phone to this shop for a screen replacement. After the repair, my iPhone immediately started showing the Apple message saying the display cannot be verified as a genuine Apple part. The screen that was installed stopped working properly after about two months. Another issue was the timeline. I was initially told the repair would take around two days, but it ended up taking much longer. Communication during the process was not very professional and sometimes came across as rude. Based on my experience, I would not return and cannot recommend this service.

Worst service I’ve had in years. Extremely unprofessional. I drove there based on the hours listed on Google and the office was closed. Inside the building there was a printed notice saying they operate Friday–Saturday only, but their Google listing still shows normal weekday hours. Communication was terrible from start to finish. Calls were often ignored, “I’ll send it tomorrow” turned into days of silence, and nothing was clearly explained in writing. The pickup situation was the most frustrating part. He called and told me to come at 7:30. I started driving. Then he changed it to 8:00. Then he changed it again and told me to come “tomorrow at 12 during business hours” while I was already on my way. Complete disrespect for a customer’s time. For the “diagnosis,” he claimed there was a cracked LCD and said the screen must be replaced, but refused to provide any clear photo or proof. He kept saying the screen is dark and only sometimes turns on, so he “can’t guarantee a picture.” I asked multiple times for proof, pricing, and a written explanation. I received none. He was rude, kept interrupting, and repeatedly bragged about being “15 years in business” instead of answering basic questions. He also insisted I told him I dropped the laptop, which I never said. After a few days he called and said he doesn’t have parts available, and then suddenly demanded $88 for diagnostic, which was never clearly disclosed upfront. When I came to pick up the laptop, he told me he “doesn’t want to do business” with me. I immediately took the laptop to another repair shop and they said it would not power on at all. They are still diagnosing it, but now I’m dealing with a worse situation than when I first brought it in.

We have been using Lamaar Elliot for computer service at our home for several years and could not be more pleased. As older adults, driving can be difficult, and Lamaar has always been willing to come to our home, which we truly appreciate. He is professional, courteous, well-dressed, and extremely knowledgeable. Lamaar takes the time to clearly explain what he is doing and never makes you feel rushed or uninformed. His expertise and integrity immediately inspire trust. Word of his excellent service has spread throughout our retirement community, and many of our friends and neighbors now rely on him as well. Lamaar is reliable, personable, and highly skilled. We recommend him without hesitation for any computer repair or support needs.