Sophia Viller
Tristan came out today (a Sunday) and I had a great experience. I discovered a leak at my water meter, one which was fixed a few days prior by a different company. They weren’t open on Sundays, and I had previously used Metzee Plumbing (which has now merged into Cassell for my service area) for a Sunday emergency and had a great experience then. I called them up, and got Tristan who was here very quickly, was professional, polite, friendly, and efficient. He did a great job explaining and showing the mistakes made by the prior company, and got it fixed. This is very helpful, since I’ll be in communication with prior company for recompense. The price point was reasonable at a minimum, but potentially very good especially considering it’s a Sunday. I’ve now had two great experiences with this company both times I’ve used them for emergency Sunday plumbing. Have shared their info with someone else who’s considering dropping their normal plumber, and definitely recommend considering them for your needs. Thank you Tristan and Cassell!!!