C. T. Traina offers faucet repair, drain cleaning, pipe repair, and water heater repair in Metairie.
C. T. Traina offers faucet repair, drain cleaning, pipe repair, and water heater repair in Metairie.
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5 public reviews
On Friday 2/6/26 I brought Dean @ CT Traina a caster that had a broken weld. The replacement sleeve was unavailable so we needed to find someone that could weld brass. A friend of mine recommended I call Traina and am I glad I did. They were a pleasure to work with from the office manager I spoke to on the phone, Dean, and Jason, were just wonderful. Thank you all for your quick repair, a friendly service, John D. Wright, Jr. Steinway of New Orleans/Hall Piano Co.
Our capacitor went out at some point yesterday evening. We called C T Traina as well as a couple others, but I'm slightly ashamed we didn't call C T Traina first. They came out less than 2 hours after we called, and had the capacitor replaced in no time. The 2 guys who came couldn't have been nicer, and they knew what was wrong immediately. In the dead heat of the summer, in New Orleans, during hurricane season, and they were still able to get us fixed up in no time while everyone else we called couldn't make it until next week. At 80 degrees in the house, we would have been miserable for nearly a week if not for C T Traina. Truly great service, and I'll likely be a customer for life.
I called this company when the pipe that my hose connects to broke, leaking water at a rapid pace. Someone arrived to fix it in about 30 minutes. The technician was friendly, knowledgeable, and did quality work. When the bill arrived, it was less than I expected. Overall, a very good experience.
I never write reviews, but I feel this company is unethical and consumers should know before being hoodwinked! We used CT Traina Plumbing for the first time for a stopped up toilet. Two guys came, one of them who did the job and the other in training, who just watched. It took 10 minutes. As they were leaving, they said the bill would not be very much because they had just finished a big job nearby. Today a bill arrived for $190.00. When I called the company to express my concern, I was told the job took an hour and a half, because travel time was added and a helper needed. To make sure I’m being objective here, I called a reputable plumber (Bourgeois) known to be good and Not cheap. They said (1) a stopped up toilet requires ONE worker, not two ( though the 2nd CT Traina guy did nothing except watch, and said he was “learning”), (2) their price is $119 for an hour or under, and (3) they charge less if they’re coming from a nearby job. Beware.
I had the most *wonderful* experience with CT Traina. It can be difficult to find people who always deal fairly with a young woman who is a homeowner. But the guys with CT Traina were amazing! Everything was explained and they were quick to offer friendly advice about how to prevent future problems. Brandon and his team came out and finished all of my repairs in three days (and I had a lot of repairs after that freeze). Communication was maintained at all times and they did their best to accommodate my work schedule. I would recommend them and their services to anyone and everyone who needs a plumber!
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