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Our tenant called this week because they had woken up to no water. Being that it was December 30th, I was concerned we wouldn't be able to get a repair quickly with New Years Eve the next day. I called Butterfield and they were on it immediately. The service was fantastic, response was incredible, and the well had a new pump and was up and working by the end of the day. I am so appreciative to Tim and his staff for their quick turnaround on this!