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Brake Repair
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Auto Repair
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I had an awesome experience. Joe took the time to explain exactly what was going on with my car and even sent photos of what needed to be fixed. I really appreciated the honesty and transparency. Prices were fair and I felt taken care of. Overall, I’m very happy with the service and will definitely be coming back for any future repairs. So glad I found somewhere reliable!
I’m not sure why it took me so long to write this review, but here it is: I’ve only gone to them for car issues, and I’ve been coming back multiple times since I moved to Iowa about two years ago. And let me tell you — they’re genuinely one of the best things that’s happened to me since moving here. Honestly… they might even be the thing that could convince me to stay.
Right off the bat, Joe stands out from the stereotypical “rude, crude, straight-to-the-point” mechanic image people might have. He has great manners and a soft, welcoming attitude. You can tell he’s ready to actually listen to your concerns — and not just listen, but address them. He’s patient, thorough, and willing to have a real discussion with you about what’s going on. A lot of mechanics lose people from the beginning simply because they don’t listen. Joe does, and that already says a lot about how knowledgeable he is.
But his wisdom doesn’t stop there — he also knows when he needs to learn more. And honestly, how can someone not be smart when they’re always curious and willing to keep learning?
That curiosity really showed when he was working on my 1991 Bronco — a car that’s before both his time and my time. He wasn’t afraid to call in a former Ford mechanic to ask questions and get support. Together, they turned that Bronco from “this thing might fall apart on the road any minute” into something close to its prime again. And I didn’t have a single problem with it throughout the absolutely merciless Iowa winter. So yes — you can rest assured that whatever car you bring in, they’ll do their best to take care of it… even the ones that were around before they were born 😂
And it’s not just curiosity — it’s passion. I still remember Joe saying to me: “It doesn’t matter what it is. I will fix it.” As someone pursuing a medical degree, I was genuinely inspired by that mindset. Fix what needs to be fixed. Help those who need help. I’m taking that energy into how I want to treat my future patients — and you really can’t go wrong with that attitude.
Last but not least: their shop works with Affirm, which lets you pay through a payment plan. That has been a tremendous help for me as a broke medical student — and I’m sure it’s a huge benefit for others in the community too.
If you’re not looking to be treated like just another source of revenue, rushed in and rushed out, this is the place. What Joe and the team offer is the kind of service that turns into a real relationship built on trust. I’d honestly go to Joe for motorcycle questions too.
So if you want the “good old days” vibe where your mechanic actually cares, if you’re someone who feels nervous going into a shop alone (especially women who worry about being taken advantage of), or if you simply want honest work at a fair price — give them a chance.
And I also want to give Casey a special shout-out as the behind-the-scenes hero. Thank you all so much. There were truly times you saved my ass, and I wouldn’t have known what to do without you.
Fantastic work — and I hope you get even more recognition for what you do.
And once again, I’m sorry for the late review — it was long overdue!
Great garage! Joe and his team are very knowledgeable on all vehicles. My wife and I have 3 kids, driving age. Burch Automotive does maintenance on all our vehicles. From Chevy Silverado to Mazda, Kia, Dodge, Ford, we have them all and the team Joe has can diagnose and repair anything! Very reliable and honest work. Up-front pricing and transparent. Joe and his crew always deliver and back thier work. From oil change to full engine rebuild, they have been the only garage I take all my vehicles to for the last 5 years!
I had a great experience from start to finish. Joe & team were friendly, honest, and took the time to explain exactly what was going on with my truck without trying to upsell me on anything I didn’t need. The work was done quickly, the price was fair, and appreciate their patience with everything. Thank you Joe & to the rest of the team.