Douglas Haley
Worst experience ever! Take your money elsewhere! Breaux's saleman/installer Reed came and gave us an estimate for 190 ft of 8ft tall privacy fence with 2 gates, just under $15,000. While here, Reed said they built custom pergolas. We called him to come and give us an estimate $4900.00. Now keep in mind our patio is 7ftx14ft. We went over every detail! We hired them because of their 5 star rating and good reviews. Their pictures on their website are beautiful, we were very excited. On Sunday I received pictures of the completed pergola. Please notice in the pictures the support post on the right was in the wrong place, directly in front of the window. The post in a awkward place taking up space on a small patio. I notified Reed of the error and it would need to be corrected. He said he would take it down and move the post. He did. The post are now in the yard, newly installed yard. We said it was wrong but we would accept it. Then I get pictures of the rafters with a half circle cut out. I called Reed and said that was no good. He said OK. I said the wood had to be replaced. We ended our call. Shortly after Mr Breaux called. I went over what had happened. He said it was my fault and Reeds fault. He said Reed would have to work for free and we would need to buy new wood for $800.00. I told him it was not our fault. Mr Breaux would not bend. I told him we couldn't accept responsibility for something that wS not our fault. I told him to take it down and please get off the property. They did. Now we have a torn up yard and nothing. Take it from me Breaux is very unprofessional. Reveiw my pictures and take your money elsewhere.
