Carol J
I experienced a complete loss of heat during one of the coldest, most frigid winter periods, and I was unable to reach my regular plumber. I was referred to Beckers HVAC Electrical, and I will admit that I was initially skeptical at first since I was unfamiliar with their quality of work. However, they absolutely delivered. They took their time until they got my boiler up and running again. The following day, without my knowledge, ice kept forming on the exterior vent, which caused the heat to shut off again. I contacted them once more, and they promptly returned to inspect the boiler. They identified that the issue was with the outside vent and advised me to monitor it and remove the ice if it happens again. A few days later, my thermostat started overriding the temperature settings and kept resetting to a different temperature, making the house either too hot or too cold. I was informed that the manufacturer’s settings needed to be overridden by a professional. I called Beckers HVAC Electrical again, and Matt took the time to look up the thermostat model and successfully reprogrammed it for me. I highly recommend Beckers HVAC Electrical. Not only did they resolve the original issue, but they also returned multiple times to ensure that all problems were fully addressed, including one that was unrelated to my boiler.