Automatic Air Corporation

This is the best firm of its type in Louisville. I have had different HVAC folks over the years come to assist on various projects/repairs - some better than others - but NEVER have I experienced such professional, prompt, courteous service over and over as I have with these folks. James, the service tech had to come out 3 times over 3 weeks to address a nuanced issue with a mini-split. He was unfailingly positive and professional about getting to the root of the issue. It also helped that he was able to work so closely with the manufacturer (Blueridge - they also deserve a shout out for being so forthcoming with assisting, and then sending replacement parts). Kate in back office was also spot-on with all the appointments, reachouts to confirm parts had arrived, etc. Not enough stars . . .

I can’t speak highly enough about my experience with Automatic Air and Ray Parker. From start to finish, the professionalism, honesty, and hospitality they showed made a tough situation so much easier. Ray went above and beyond working with Lennox to get our parts covered under warranty — saving us a substantial amount of money. He kept me updated throughout the process, never over-promised, and delivered exactly what he said he would. The team is responsive, knowledgeable, and clearly takes pride in doing the job right. This is exactly the kind of local business I want to support and refer others to. I’ve already told neighbors and friends — if you’re in the Louisville area and need HVAC help, Automatic Air should be your first call. Huge thanks again to Ray and the crew. You’ve earned a customer (and advocate) for life.