Roberto Rivera
Got a whole home humidifier installed quickly. Everyone always answered my questions and communicated in a timely manner.
Automatic Air Corporation offers ac repair, furnace repair, hvac maintenance, and thermostat repair in Louisville.
Automatic Air Corporation offers ac repair, furnace repair, hvac maintenance, and thermostat repair in Louisville.
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3 public reviews
Got a whole home humidifier installed quickly. Everyone always answered my questions and communicated in a timely manner.
This is the best firm of its type in Louisville. I have had different HVAC folks over the years come to assist on various projects/repairs - some better than others - but NEVER have I experienced such professional, prompt, courteous service over and over as I have with these folks. James, the service tech had to come out 3 times over 3 weeks to address a nuanced issue with a mini-split. He was unfailingly positive and professional about getting to the root of the issue. It also helped that he was able to work so closely with the manufacturer (Blueridge - they also deserve a shout out for being so forthcoming with assisting, and then sending replacement parts). Kate in back office was also spot-on with all the appointments, reachouts to confirm parts had arrived, etc. Not enough stars . . .
I can’t speak highly enough about my experience with Automatic Air and Ray Parker. From start to finish, the professionalism, honesty, and hospitality they showed made a tough situation so much easier. Ray went above and beyond working with Lennox to get our parts covered under warranty — saving us a substantial amount of money. He kept me updated throughout the process, never over-promised, and delivered exactly what he said he would. The team is responsive, knowledgeable, and clearly takes pride in doing the job right. This is exactly the kind of local business I want to support and refer others to. I’ve already told neighbors and friends — if you’re in the Louisville area and need HVAC help, Automatic Air should be your first call. Huge thanks again to Ray and the crew. You’ve earned a customer (and advocate) for life.