Arvada Flooring + Interiors

UPDATE: Liz and the team took our concerns to heart and have made every effort to repair the floor. It is greatly appreciated. They clearly truly care about the quality of their service. Thank you to Liz and Robert for you efforts over the past month. This place would get a higher review if it wasn’t for the install. Their customer service is good. They’re responsive. Their sales team is great. The floor has been in about 1.5 years or so now. The product is okay. Full disclosure we spent middle of the road money. Not the cheapest, not the most expensive. The laminate scratches easy, could just be the product we chose. We had them install when we were out of town. We moved all furniture out and asked them to hang plastic so the rest of the house wouldn’t get messy. When we got home our entire house had a thick layer of dust throughout. They did not hang anything to protect rest of the house. Fine- easy fix. The main issue is still a pain today. The man who installed told us he underestimated the amount of leveler he would need for our project. The floor is still not level and is now causing issues with the flooring. There are areas that are bowing. There are areas that are bouncing because there is no leveler underneath. There are a few areas that separate. Anyways, as stated above, if the install didn’t create such issues this place would get a higher score. Perhaps purchase the product then find your own installer? Or install yourself if you’re able.

The installation of the flooring by Efrain was great. We were out of town while the flooring and carpet were installed. Efrain was so good about sending me pictures at the end of the day to show me the progress. There were a few hiccups with the carpet and that was due to a key member of their staff leaving abruptly. But everything was taken care of. We are very happy with the flooring and carpet. Melissa was very accommodating by letting us take home samples multiple times. While we were of unsure of which flooring to pick. Melissa picked out the perfect one. When we got home Liz tied up all the loose ends and gave us an additional discount for the little hiccups we experienced. Thank you Arvada Flooring.

Last year, we hired Arvada Flooring to replace damaged areas and refinish our wood floors. Several months after the work was completed, I noticed areas of warping and contacted Liz at Arvada Flooring. With no hesitation, Liz agreed to have the floors redone . Their expert installer, Don, redid the project in a quick, nearly dust -free and professional manner. They communicated their timeline throughout the project which was greatly appreciated. Our floors look great! We are very pleased with the final product. Arvada Flooring stands by their work and did a great job.