Sienna Newcastle
I waited a week for them to get back to me about what time of day they could actually show up, and then they blew it. I told them in the original call that I had one other appointment on the next day they had open to show up. This was the one day I had off that week and I needed to see a dentist. I told them NOT to schedule me for that one hour. That is EXACTLY what they did, as if they never heard my request. After I asked them to reschedule, they had to call me back with another option, which was 5 days later on a day that I was working. And then they had the audacity to tell me they would charge my CC $25 for cancelling the appointment. This review is costing me $25. Please take your business elsewhere. Anywhere. Make my $25 sacrifice worth more than that to them in lost business.