AMS Services - Appliance Repair

WE had this company repair our ice maker by replacing with a new one. It was fast and worked for about 5 weeks. I called to have them check it and had to leave a voice message. They called back but I wasn't here. So I tried again and then got no return call back. After no communications and the fact that the repairman didn't speak English, I went to another company. Am disappointed that I spent over $500 for nothing.

My dishwasher was leaking and my ice maker in my fridge is shot. The tech came out the first time to diagnose the issues. He was very friendly and figured out what the issue was. He came back several days later after the parts arrived. My card was charged around $700. Both appliances are still having issues. The planel under the dishwasher is making contact with the door when you open or close it and my ice maker still doesn't work. Trying to get them to come back to fix this has been challenging. They dont always pick up the phone and when they're scheduled to come back out, like they were yesterday, they no-showed and never contacted m... Read full review

Serg was a nimble navigator in the kitchen. He saved countless time by being so agile. The space was tight, and a lessor tech may have needed to disconnect the gas line to get the oven into a more open work space, but not Serg. He did great! In and out in record time. He showed up when he said he would, and finished before he said he would. Additionally, he set an amazing expectation at the onset of our transaction and still beat it by several days. World class service in my opinion. Would strongly recommend AMS Service for in-home appliance repair.