Apex Clean Air AC & Heating Repair

My first impression was excellent. Both men were cleanly dressed, clean cut with no facial hair, fit looking, clean shoes and a clean truck! They were noticeably kind and respectful in their conversations. They explained everything clearly, didn't rush the job and informed me of additional help they could give. In addition to having my vents and returns cleaned, they sanitized everything and in addition, they cleaned my heater/fan in the bathroom. I am a very satisfied customer.

Their 5 star reviews seem fake, with profiles that only have one review. Edit-Here's my whole experience. I bought a groupon, it expired. I called to make an appointment and use the credit to buy another service as groupon policy says I can do, the receptionist said no then I told them the policy word for word, they asked someone in their accounting team and said that its groupons responsibility. I put a review and emailed them and suddenly they want to honor it and claimed that whoever I spoke with was new, so I called them out and said the "new" employee spoke with the accountant and asked if the accountant was new- the current lady i was... Read full review

Isaac came to our home to inspect and clean our ductwork, which honestly had not been serviced in over 40 years. From the moment he arrived, he was incredibly professional, knowledgeable, and thorough. He took the time to analyze the entire system, explain what he was seeing, and walk us through what needed to be done and why. What impressed me most was his experience and attention to detail. He clearly knows his craft and approached the job with care and precision. He was also very communicative throughout the entire process, making sure we understood everything and answering all of our questions without hesitation. After four decades of bui... Read full review