Altstadt Hoffman Plumbing Services

We used Alstadt for installing a bathroom and updating the plumbing after doing a massive mold remediation. While Joel was wonderful, we were left with a significant shift in our slab that now requires leveling and can no longer install flooring.. Things of note: - the floor had been thoroughly inspected before the company came and was completely level and ready for flooring. -The home was heated the entire time -The company was the only one to access the bathroom during the duration of the job. -There weren't any concerns that were brought up about the slab prior to starting work. We called in hopes that the situation could be remedied or a compromise could be made in getting the situation fixed. The manager was determined to keep repeating that nothing they could have done would have impacted the slab (while also sharing that he doesn't have the background to make such an assessment). We're so disappointed. We had really thought we had picked a company that would follow through with doing a good job. We should have checked their reviews online more closely. Now we're left with a delay, a significant additional expense and hoping that we can find someone who can remedy the situation correctly. If you could get just Joel, I would say you're in good hands, but I would not recommend this company for future jobs.

Would like to highly recommend Altstadt Hoffman plumbing. Had a major fail on the hot water heater and called Altstadt the next morning and they were out after lunch to install a new one. Josh Osserman, and another young man, were the installers. I can’t say enough good things about the two of them! They explained everything they were doing and did a fantastic job! Have already recommended to friends! Thank you for a job well done!

Office Receptionist is unprofessional if confronted with discrepancies. Work is sloppy and done with little to no care. Pictures of a $442 clean out installed. Did not want or need a clean out. Needed blockage removed to drain properly

I would give one star but I am giving 2 because Jonathan who came out and worked at our house was awesome. My issues come with the business office. We had an issue with our bill, and I called multiple times trying to get someone to call me back which never happened. A few weeks to a month later I finally get to talk to someone and they tell me they will have someone call me back, didn’t happen. It took forever and we finally got the bill worked out. Then the checks we send to pay keep getting sent back stating paid in full. Then we get finance charges added. The plumber Jonathan was awesome, the business office nope. We won’t be working with them again

Thank you Alstadt Hoffman Plumbing. We are very pleased how our Master Bath shower turned out! Joel, Tom, and Brad & Grae combined to make a great team to work together , each skillfully working hard in their own areas of expertise, that all together created a updated and lovely new shower area for us. (and new fixtures for our sinks) We thank all of them, especially Joel, who was super to work with! We will use you all again in the future.