All-Star Basements, LLC

Wonderful experience from start to finish! They can out within a short waiting period to do the estimate and they got started with the basement the very next day! The crew showed up on time and ready to work. I work from home and they were very respectful towards that and estimated to be done by 3 but they got done at 2! They cleaned up their mess and walked us through everything when they were done. Very nice men and they were very efficient. I would recommend this company and in the future we will have them come back to do some more work.

They did a pretty good job waterproofing a basement for us with drain tile. Reasonable price. However, when the sump pump broke a few years later, I contacted them several times by phone, email, and text inquiring about replacing the pump. Never heard back from anyone. Even if they don't come back and service pumps on their old jobs, a simple reply message would have sufficed saying that they don't do that. Updated: they contacted me after seeing this review. Still not sure what happened, but they said they never got my communications. I definitely called (busy phone lines) both numbers, sent text message replies to their automated text (which says to reply with a message for them), and contacted through the website. I'll give them the benefit of the doubt on that - maybe they had some comms downtime. They did good work on the basement.