All Custom Iron LLC #78301

I have met the owner John and hired him to install a steal door. He bragged about his many years of experience and many purchase orders so I thought that he was a safe bet. He also told me that it would take 6 to 8 weeks for the door to be installed. Well after 3 months later of waiting and ignored phone calls and text messages from him I come to find out that the door hasn't even been made yet after having to actually visit his company. I asked for a refund and John completely refused the refund forcing me to still purchase the door or risk losing $2300 deposit. So keep in mind that if you go with this steal door company John does not give refunds after the deposit even if the door hasn't even been created yet 3 months later. After bugging his coworkers enough the door was finally installed a month later. Which took a total of 4 months from start to finish. The door installed was really nice and I really loved the door but we needed a handle bar on the door removed which was a mistake on my part. John originally decided to do it but then refused service. So was forced to hired someone else to fix the job. Overall the door installed was excellent and his employees did a very good job. But Johns refusal to give a refund and poor customer service skills afterwards is why I would not recommend this company.