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Microwave Repair
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Washer Repair
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Appliance Repair
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Harrison was excellent. Originally I was told that the there was advertised a free service call for anything over $99 on the internet. That is why I choose you. My bill shows I was charged. My technician says I was charged because I have a subzero refrigerator. Is this true? This is not stated on your ad. I also had to wait 6 months for a part but that was not your fault. Harrison was also great. My only question is about the free service call charge. I think my total bill was close to $1000.
This was a great experience! We called at 7pm and had someone to use by 7am! They were kind, courteous and professional ! The work was done promptly and efficiently!
The window for the tech to show up was broad (12p-5p) but they actually came fairly early so that was nice. They were able to diagnose the issue pretty quickly and gave me the option of repair or simply getting a new fridge without any pressure for either. He was nice and informative and I appreciated the honesty for the options.
If I could give zero stars, I would.
All American Appliance Service, LLC attempted to charge my household $711 for a repair that turned out to be nothing more than two hair ties and a Q-tip head blocking the washer’s filter trap.
Here’s exactly what happened:
A technician came out, spent a few minutes pressing buttons, barely inspected the machine, and told my wife that three major components had “failed”. The drain pump, the control board, and the pressure switch.
He claimed all three had to be replaced and that the parts would need to be ordered. His estimate: $711, on top of the $100 fee we had already paid just for the visit. No physical diagnosis was performed. No disassembly. No inspection of the filter area. He didn’t even unstack the dryer to access the machine properly.
We decided to investigate on our own before committing to that bill.
With some guidance from ChatGPT, we opened the washer ourselves. In less than two hours, we discovered the actual problem was a small clog in the filter trap that any competent technician should have checked first. We removed the blockage, cleaned the housing, put a few screws back in, and the washer has now run eight full loads without a single error code or issue after months' worth of intermittent issues.
Nothing was broken. It was just a clog.
The technician’s diagnosis wasn’t just wrong — it was wildly irresponsible, and in my opinion, an obvious attempt to upsell unnecessary repairs to the tune of $700+. Had we trusted their word, we would have wasted money replacing perfectly functional components or buying a new machine completely.
You deserve better than this.
If you’re reading this because your washer is throwing a drain error, check your filter trap before paying hundreds of dollars for imaginary failures. And based on this experience, I strongly recommend avoiding All American Appliance Service, LLC altogether.
