Air Master Heating, Air Conditioning & Fireplace

Jim Seese visited my home and lied to my face about their pricing. Once I noticed and inquired about the discrepancy, he became angry, raised his voice and hung up the phone! I called their business line to speak with the General Manager, Mike. Not only was this guy just as rude and dismissive, he statedy that because I dared to inquire about pricing that was promised, they no longer will complete my install! Their installers came inside my home without masks! Their truck broke down in my driveway and required maintenance! A Quiker Repair Van had to come and assist for them to leave! So on top of their installers misleading customers on prici... Read full review

Our furnace broke down in the midst of a cold spell and a family crisis. Air Master handled the purchase and installation of a new Lennox furnace and air conditioner professionally and compassionately. The office support provided by Irina was outstanding. The paperwork was ready in no time and we were placed on top of the list for installation. We are happy with the greatly improved air quality in the house and energy efficiency of the new furnace.

We had them do a furnace certification inspection required by our city for properties that can be rented. We called in to make the appointment a week prior and between then and our appointment we received several email & text reminders as well as a profile of the technician and live updates map showing his location when he was on his way. The tech Brandon was very professional and the inspection was complete in ~40 mins.

2022-7-13. Adding a new review failed and I will add it to the existing one John came by today to service the filter all our furnace and maintain the AC unit outside. Very professional technician, taking precautions using plastic shoe covers to not make our floors dirty, he checked and replaced the dirty filter and flashed the drain lines. Outside he took the AC unit apart to clean the coils which were covered with fluffy cotton stuff from the trees. Very happy with his service which he executed meticulously and quick. Service appointment could not have gone better. Thank you. January 2022 The replacement of 30 years old AC and forced air he... Read full review

We have hot water heat in our home so we have no ductwork in our walls but wanted central air conditioning. I called Air Master to get a quote on a ductless (mini-split) system. Our salesman, Jeff Fry, was very knowledgeable about the system and sold us just what we needed to cool our house. He took lots of photos and checked out the whole house before coming back with a quote we thought was very reasonable. The installers were very friendly and efficient and did a nice, clean job. They even removed our old window A/C unit for us! We're very happy with the whole purchase and installation process and are EXTREMELY happy with the system. It's r... Read full review