Advanced Appliance Services

I called Advance Appliance to fix my Ice maker, a tech named Danny came. He replaced a part on the ice maker and said it still should work, but the ice wouldn't be as thick, but I still should get some. I also needed a filter and we were going to get that this week-end. The point of the matter is that the ice maker didn't do any thing all week-end, he came last Friday, so I still was out of ice after paying him $130.00. I called back on Monday and now everything's wrong and he had to replace the ice maker. After everything's said and done I ended up paying $225.00, I told him that I should get a discount because I still didn't have any ice after paying for service. He said they don't give discount, that was the first thing that made me angry, I talked to the manager and told her what had happened, she wanted to talk him. I told him, that they should be able to remove the $65.00 service fee. he said they could not, that was the second thing, so she ended up telling him to give me a 10% discount a measly $25.00,so that's why I'm putting this out here because don't they believe in good customer service. I wouldn't r suggest them to my worst enemy. VERY DISSATISFIED COSTOMER!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!