Absolute Comfort Technology,LLC

DO NOT USE THIS COMPANY. $17,000 for a brand new system install to replace the old one. And NOTHING BUT PROBLEMS from the beginning. They can’t keep an employee for long… revolving door of technicians. Even their employees that came to fix things told us what an awful company it was and nobody knows what they are doing. After countless repairs, I’ve decided to just not use them any longer. They take zero accountability and want to charge for all of THEIR mistakes. Fought with them numerous times because they kept trying to charge for things they had done wrong or a faulty part. A technician from another company came to take a look and was appalled. ACT wanted to charge me $1300 to find and fix a leak. The technician for the other company found a ridiculous amount of leaks. And said it was all due to POOR INSTALLATION. Nothing had been put together, soldered/sealed properly. This was JUST on the outside. He didn’t even go under the house yet, and there’s still more leaks, so I can only imagine how awful everything else is and how bad it looks going under the house. Within a few years the heat doesn’t work either. Heat pump never worked properly after they installed, but emergency heat won’t even work now. Dreading the bill to fix that. I don’t ever leave reviews for anything, but this company is so awful. I can’t just say nothing.

I hired ACT to remove our old heating system, install a new heat/AC system, and upgrade/insulate our duct work in the crawl space. From beginning to completion both the workers and the office staff were professional, knowledgeable and courteous. While at our home the installers worked...they did not gossip, did not talk on their phones, did not play music. They constantly communicated with one another and helped each other in order to complete their tasks. The whole process of getting a bid and completing the instal was less than one week. It would have been quicker but there was a pesky Federal holiday in the way. Thank you Mike, Kyle and everyone else.