A-1 United Heating, Air & Electrical

Quality work. Quality personnel. Fantastic response time. Heat goes out in the middle of a cold spell. I thought for sure a few days to get a tech to look at. Much to my surprise, Kevin S. from A1 was at my home within an hour. A quick assessment of the issue and within 30 minutes the part which failed was replaced and heat back in service. Kevin was extremely knowledgeable, performed a thorough assessment and went right to resolving the issue. Very trustworthy and would highly recommend A1 to anyone with heat/ac needs.

So we were under parts warranty with the which is why we contacted them. We had our home built 2 years ago and one of the dampeners that they placed went bad. We told them this and they told us the part was covered but labor would be $160/hr. Ouch, but okay. After many hours the nice gentleman could not find them. We need to contact a friend of ours to assist him in located the dampener that they placed! It was in the wall behind what appeared to be a return vent. The man tried change different things and wasted more time until finally replacing the dampener. After costing over $460 (mind you the part was under warranty) and now the zoning doesn't work and the dampener makes a squealing noise!!! So I have a dampener that hopefully works but doesn't do its job and large bill and house venting system that was zoned and now doesn't work. Thanks for nothing. I would call them to try and have them remedy their issue but I don't have any trust in them.