88 Repairs

Tried to get help setting up my new computer with passwords, security, etc. as I am clueless about how to do it. The young man who was there could not have been less interested in helping. I was perfectly willing to pay for his time no matter how simple the job was. I ended up just leaving...still confused about the whole interaction. Cannot recommend. ***In reply to your reply - this is NOT TRUE - I offered to pay and the young man was too busy vacuuming to care! He was not interested when I told him that it was a set up and not a repair. I still do not recommend and I think that your defensive reply speaks for itself.

The business owner lies about their capability. We were charged an additional fee to have the phone fixed by the end of the next business day. The phone is still not fixed heading into the 3rd business day. They do not even have the part to fix the phone. But charged more for next day service. They then refused a refund. Appetite for repair on Silas Creek has phenomenal customer service.

I got my phone fixed here 3 weeks ago and it’s completely shattered and the screen won’t even function at all. It was instantly laggy and had problems. When I come back the entire establishment is closed and it says nothing about the temporary closer online or in the hours on apple maps. When I called the store the phone didn’t answer which should have been a dead giveaway. Nonetheless there was no indication of a closed store. Very unprofessional and definitely wouldn’t recommend.

If I could rate 0 stars I would. Dropped my phone off with the gentleman. Had no issues initially. 2 days in my back glass was SHATTERED. No drops or anything..4 days later my phone is boot looping any times it's set down bumped etc. Then out of the blur my screen stopped working. But phone was still on. Took it to him and asked if he could just open it up and check to make sure everything was plugged in still. He wanted to argue with me that phones just "don't do that". Wanted to charge me 100 -200 just to do this. I left and went IMMEDIATELY to asurion by the mall. They opened my phone up for FREE after hearing my issues and repaired EVERYT... Read full review