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Water Heater Repair
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Pipe Repair
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Tankless Water Heater Repair
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Great experience. Tanner showed up on time, finished installing tankless heater quickly and was pleasant to work with. I prefer talking to a rep, so didn’t enjoy all communication via text messaging. But glad that everything went well. Fair price, quick installation. Thank you.
Saw how many reviews they had all at 5 stars and immediately thought it was fake or kind of tampered with. I WAS WRONG AND THEY WERE WELL EARNED. Came next day after water tank broke. Whoever we talked to on the phone ()was knowledgeable and straight to the point also very quick to respond or call back. Gave us estimate same day after I sent some photos. Tanner was our technician that did the work. showed up early clocked in and got straight to work! Great guy super funny and had old water tank out, cut holes for new vents to outside of house and had tankless fully installed with all the gas and plumbing piping fixed before I had eaten lunch.(keep in mind our the area of install and removal was very favorable with tons of space might be longer for harder locations.) After he cleaned it looked like no one had even done any work. Obviously hoping we don’t have a problem like this for another 25 years now that we have tankless but I would use them again for other projects or refer to any of my friends and family.
Good service deserves to be recognized! I originally went with a very well-known Heating and Cooling company to service a hybrid hot water tank. After the visit, they said the compressor was no good and the entire unit had to be replaced with no work around. I thought why don't I try one more company just to get a second opinion. That's when I called #1 Water Heaters. When I called, someone immediately picked up, got me on the calendar for the following day and got me scheduled with Ezra who was the tech.
They were planning on coming by the to replace my hot water tank. I asked if he would take a few minutes to have it diagnosed to see if there was any way I could salvage the tank, I also mentioned it was still under warranty. He called me back after diagnosing it and contacting the manufacturer. Basically, he was able to get the old tank warrantied out and have a new one shipped. Just incredible service and I really appreciate him going above and beyond. They are set to come out in a few days to finish off the repair of the old tank but I'm sure they'll do a fantastic job.
It's hard to come by businesses nowadays who I feel does such a fantastic job for their customers and doesn't just simply offer to replace something when without considering other options. I understand that they may have lost business installing a brand new hot water tank but they've gained a customer for life. There's absolutely no other company that I would recommend for servicing your hot water tank after this phenomenal experience. I also want to share that I'm in the real estate industry and will be referring all of my business to them in Snohomish & King County. Unbelievable job to #1 Water Heaters and Ezra!
Fast, friendly, YOU WILL NOT FIND A BETTER PRICE! I received 3 other estimates including 1 from Lowe’s and they had the best price, saved me SO MUCH $$$$ AND they were able to come right away. Provided the water heater, installation, and removal. I would recommend them to anyone and everyone. I am so happy with the work and love working with a local company. My previous tank was leaking and I upgraded to a larger one. There were no installation issues despite the house being built in 1912. Give them a call!