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Sears Appliance Repair

1400 Polaris Pkwy, Columbus, Ohio 43240

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3.9 ★ ★ ★ ★ ★ 16 reviews
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KK

KAY KRAMER

Jun 2, 2026
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★ ★ ★ ★ ★

Superior. Gregory was polite and competent. He was very easy to understand when he explained the problem with the dryer. Gregory represented your company very well.

MW

Micah Whitt

May 9, 2026
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★ ★ ★ ★ ★

Very prompt and helpful service, quick diagnostics to guide repairs.

BN

Bill Neumeier

Apr 23, 2026
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★ ★ ★ ★ ★

Reasonable to great person. Great employee

LJ

Lolita Jordan

Apr 21, 2026
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★ ★ ★ ★ ★

The Technician provided excellent service!

NW

Nancy White-Green

Mar 24, 2026
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★ ★ ★ ★ ★

Brian was quick in diagnosing and resolving the issue with my dryer. Will use again when bpneeded.

KR

King Ragland

Mar 17, 2026
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★ ★ ★ ★ ★

Dealing with series took me over a month and two weeks to get my door switches replaced on my microwave. One person came told me what the problem was never seen them again. My guy Pierre came ordered me my stuff tested everything out to make sure it was nothing else wrong then also came back and started after his partner canceled on him. He did a fantastic job with installation and staying on top of this word he is the shining light of this company while this company its self was a let down!

ML

Michael Luers

Mar 16, 2026
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★ ★ ★ ★ ★

Furnace was not working. Home warranty company contacted Sears and tech was out early Monday, despite a 13 hour window. He diagnosed, received repair authorization, returned and had furnace up and running before 2 pm

NK

Nina Kennard

Mar 9, 2026
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★ ★ ★ ★ ★

Gregory did a great job fixing my washer. He is friendly, fast and knowledgeable. I hope they send him out again if I need any other repairs.

J

jameycua

Mar 6, 2026
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★ ★ ★ ★ ★

Great service from Brian. He was knowledgeable and well informed. Very friendly and an expert on appliances!

DC

Deborah Cochran

Feb 26, 2026
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★ ★ ★ ★ ★

Excellent service

MS

Mary Schroeder

Apr 14, 2026
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★ ★ ★ ★ ★

We paid $129.99 for the air conditioner maintenance but the technician informed us there was a coupon to get maintenance service for $89.99 but when I inquired about it, customer service stated they were not aware of this and the technician could not honor that price without it. That was disappointing.

BB

Blanche Bolden

Jun 3, 2026
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★ ★ ★ ★ ★

Since Sears is no longer it business it has taken 3 months and 4 or 5 different contractors to finally fixed issue with my washer to get repaired.

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