Deborah Cochran
Excellent service
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Sears Appliance Repair is a Appliance Repair Service business serving Columbus, Ohio. View services, contact details, hours, photos, and customer reviews on RepairHit.
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Excellent service
Great service from Brian. He was knowledgeable and well informed. Very friendly and an expert on appliances!
Gregory did a great job fixing my washer. He is friendly, fast and knowledgeable. I hope they send him out again if I need any other repairs.
Had an issue with the Furnance, error code 31 and is not resolved. There is no option available to talk to a live agent.
Furnace was not working. Home warranty company contacted Sears and tech was out early Monday, despite a 13 hour window. He diagnosed, received repair authorization, returned and had furnace up and running before 2 pm
Dealing with series took me over a month and two weeks to get my door switches replaced on my microwave. One person came told me what the problem was never seen them again. My guy Pierre came ordered me my stuff tested everything out to make sure it was nothing else wrong then also came back and started after his partner canceled on him. He did a fantastic job with installation and staying on top of this word he is the shining light of this company while this company its self was a let down!
It’s hard for me to even give this 1 star. I hired someone to come diagnose and repair my dishwasher. The man was very nice and very polite however he did nothing to repair and I have to ask 4x to diagnose. He kept claiming he wanted to help save me money - however I was going to $120 just to have him there? So I didn’t understand how him then not wanting to fix it helped me. He instructed me to look up the model number, look at the handbook and figure out what parts to order and install them myself. I informed him that if I had wanted to do that myself I wouldn’t have hired him to begin with and asked him to please do it. The dishwasher was... It’s hard for me to even give this 1 star. I hired someone to come diagnose and repair my dishwasher. The man was very nice and very polite however he did nothing to repair and I have to ask 4x to diagnose. He kept claiming he wanted to help save me money - however I was going to $120 just to have him there? So I didn’t understand how him then not wanting to fix it helped me. He instructed me to look up the model number, look at the handbook and figure out what parts to order and install them myself. I informed him that if I had wanted to do that myself I wouldn’t have hired him to begin with and asked him to please do it. The dishwasher was falling out of my counter because the mounting brackets were broken and he told me he couldn’t fix that. He then told me the water arms were plugged and I needed to clean them. I again asked him to do it since I hired him to do it. He said he could do it but it’s easy enough for me to do. I again told him I hired him to do it. He did not. He ended up leaving after showing me the part I needed to order to fix the mounting bracket myself. I paid $120 to have a man explain to me how I could have done this myself and leave. Again, he wasn’t rude. But he was completely useless. I don’t actually know what I paid for. I was missing a few cup clips in the washer in which he said it would be $300 to have someone come back out to add them. So I could basically pay Sears $420 to not fix my dishwasher but add a few cup clips. It was such an utter waste of my time. I understand there are things I can do myself but when I am paying money for someone else to do it - I want someone else to do it. I would appreciate my money back from Sears for the insulting waste of time. I am very happy to pay people for the services they provide but there was no service completed.
Brian was quick in diagnosing and resolving the issue with my dryer. Will use again when bpneeded.
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