Jack Versluis
May 25, 2026Jerry is great, very knowledgeable
2830 Fisher Rd, Columbus, Ohio 43204
The team at Capital City Appliance Service was called in for a warranty repair of an appliance. The team was alerted by the manufacturer and responding promptly and professionally. Once the diagnosis was confirmed by phone, they scheduled a technician to perform the service in my home. The technician was skilled on the appliance and pinpointed the defective part right away. Unfortunately, the part was on back order, and a repair was not possible. The technician made the extra effort to contact the manufacturer to expedite part delivery. Cap City did an outstanding job. The vendor replaced the unit and we will soon have new one.
Great! Quick reaction to my call. Jerry, the technician was very knowledgeable and polite.
Prompt, efficient and worked with my warranty company!
The technician was very professional. He was able to discover the problem with my freezer/refrigerator almost instantly and was able to repair it in just a few minutes.
Over the past few years I've had Capital City Appliance do work on my refrigerator, dishwasher, and most recently my dryer. They do great work. They are quick and responsive. I will continue to use them.
Very quick service appointments, got parts quickly and great customer service repair man was very polite!
Items were under warranty and Jerry was amazing to work with, so helpful!!
No problems with the service call at all. Machine was repaired and technician explained exactly what was done and why it was done and we were glad to get the machine back in service.
He figured out our issue and helped us get going with our dryer Awesome !!
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