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My 3DS experienced an unfortunate accident where it was crushed by a camera. Thankfully, I was able to get a shell replacement repair with Xcubicle. The process went like this: 1. Sent diagnostic photo via text 2. Received a quote for repair costs ($180 with the initial consultation fee included) 3. Picked a date and time for dropoff 4. Sent initial payment via zelle ($40) on dropoff 5. Notified of repair and chose pickup time 6. Pickup and final payment ($140). During this time I could also inspect the console for any issues. It's a little less expensive than buying another 3DS XL on ebay. I already knew mine worked and didn't want to buy another, so I went for the repair. The replacement shell is not the same as the official one, but it does the job, which is what I wanted. I can play Sonic without being scared of my 3DS snapping in half!