Dawn Richcreek
We recently had our bedroom hardwood floors refinished by William Ruiz Hardwood Floors and had a great experience from start to finish. William came out quickly to give us a quote—he was professional, gave us a fair price (not the cheapest, not the most expensive), and his timeline worked perfectly with our schedule. They tore out our old carpet and got right to work on the floors. It was a 3-day job, and they completed it right on time. William’s workers, Saul and another technician whose name I didn’t catch, showed up promptly each day and were respectful of our home. The work was done well, but when one part of the floor didn’t come out quite right, William didn’t hesitate—he drove an hour and a half from another job just to take a look. He assured us he would make it right and that we’d be completely happy—and he delivered. The floors look fantastic now, and we couldn’t be happier. It’s rare to find this level of dedication to customer satisfaction. Highly recommend William Ruiz Hardwood Floors if you're looking for a team that stands by their work!