WASTE CONNECTIONS - DALLAS

I want to publicly thank November Johnson for her exceptional professionalism and outstanding customer service during my recent service setup with Waste Connections. November demonstrated a high level of professionalism, attentiveness, and genuine care throughout the entire process. At a time when exemplary customer service has become increasingly rare, her dedication and positive demeanor stood out remarkably. She took the time to ensure all details were handled thoroughly and extended herself beyond standard expectations to provide a seamless and reassuring experience. Her commitment to service excellence reflects positively on Waste Conne... Read full review

Valeria Puente has been extremely helpful every time I call. She always assists me with payments, makes sure my trash is collected on time, and quickly resolves any issues that come up. Her professionalism and responsiveness truly stand out. Excellent customer service every time!

So I can honestly say I’ve never left a review for a garbage company before, but Michael, who runs truck 23 that comes through Heartland, has been serving our home for a while now. And I literally mean that.. the man has been serving our home. He is the most polite and respectful gentleman I’ve ever had coming by to pick up the trash. I go out there a lot of times to meet them because I feel bad about the large items I set out sometimes, but Michael has always been so accommodating and professional about it. Recently, I came home to my garbage can up by my garage door rather than down at the curb, and I went back and looked at my driveway cam... Read full review

Our neighborhood is genuinely impressed with the service we receive from truck # 23. The whole team is professional, friendly, and considerate. They even take the time to place our trash cans back neatly and politely greet you. My 2 yr old goes out there every Wednesday morning and they always take a moment of their time to acknowledge him in different ways. It makes his day and mine. Special shout out to Michael who goes above and beyond! Great work, guys!!