Village Plumbing Co

The initial install of the water heater went well. After the inspection I noticed Jeff had the 50 gallon water heater balanced on three 4-in tall cut PVC pipes that were about 4 in in diameter, thus only 6 points of contact would be holding up the 50 gallon water tank which is meant to be set level on a solid surface. I brought this to his attention and he did drain the tank and then proceed to place the tank back on the stand. He used three pieces of board that he put underneath the water tank one of the pieces of board was slightly less than height than the other two. This made the tank wobbly and unstable. When I had brought this to his attention he came back the next day and crassly secured the water tank to my drywall, it looks really bad he then asked me what else do I want him to do. I apologize for making him upset, he then proceeded to tell me that he's losing money because it took him an hour and a half to get here in an hour and a half back. He was yelling at me and said he's done and just threw his hands up in the air and left my house! I DO NOT RECOMMEND this company at all.

Village Plumbing team came to my rescue when my toliet unexpectedly starting overflowing and then draining and raining into my basement below at 8am in the morning! They were able come out within a few hours after calling and fully fixed the blockage in our sewer water line and cleaned up the area and then identified what may have caused the issue. They were hardworking, focused, nice and informative throughout the process. They are also locally owned, the owner went to Chapel Hill high school back in the day just like me! I have found my plumbing company for ANY service I need. They were WONDERFUL! Highly highly recommend!