umbrella roofing inc

The company owner claimed the roof was fixed after only a couple of taps, and the customer had already paid. However, he hadn't actually fixed anything. The roof continued to leak when it rained, and the repaired areas were even worse than before. Not only did the owner fail to fix the roof properly, but he also engaged in malicious online harassment, slander, and defamation against a customer who had already paid, harassing and defaming them for six months. Furthermore, the roof wasn't repaired at all; it started leaking again shortly after it was supposed to be fixed, and the leaking area not only didn't decrease but increased tenfold. Children speak the truth; the child's testimony is attached. This company failed to repair my roof and actually made the roof much worse than it ever be. After they told me the roof was fixed and I paid them, rain continued leaking heavily into my sister’s bedroom about one week later. When I posted an honest review to describe what happened, the owner of this company started attacking me online with false and very inappropriate comments. This went on almost daily for nearly six months, just because I shared a truthful review. No customer should be treated this way. I hope my experience helps others avoid going through the same situation

I strongly advise against engaging the services of this particular company. I had enlisted their assistance to address a leak in my roof on February 10, 2022. Prior to providing a quote and commencing the roof repair, a contractor from the company conducted a thorough inspection. I was quoted a fee of $5000 for the application of flat roof paint. However, subsequent to the completion of the job, it became evident that the work had not been performed adequately, as the roof continues to leak every time it rains. I have already requested the contractor to revisit the site on no less than three occasions, yet the issue remains unresolved. It is disconcerting to note that the warranty, as indicated in their invoice, spans a period of ten years. However, the purpose of such a warranty becomes questionable when the repairs consistently fail to fulfill their intended function. attempts to communicate my concerns and dissatisfaction, my requests for a refund in order to seek alternative services for repairing my roof have been disregarded, therefore leaving no option but to leave a review so you guys can be aware of this company.