Jacob Locke
The quality of materials and workmanship for my project was extremely poor. We spent about $90k on fencing and gates for our new home in 2022 and everything is already falling apart. They used to thin of metal to support my 20 and 25 ft entry gates so the welds have broken and the metal bent from the weight of the gate opening and closing. The wood quality was very poor and installed incorrectly. They used interior self taping screws and split the wood when installing so I have had to replace about %30 of the wood originally used. The customer service and warranty is terrible. When I reached out to Justino I had to message him multiple times to get a response and when he finally did respond I was told that “it’s out of warranty”. I am now having to fix the gates my self. For a $90k project I expect these gates to hold up from a decade at least before things have to be repaired. The gates and fencing is only 3 years old and I have had problems from the get go. Do not use this company if you value your money and quality work. You will get cheap materials at a premium cost with little to no customer service.