The Plumbing Dr

It is our privilege to write this commendation on the services received from the plumbing Dr in Arlington, Va. From the time we scheduled an appointment to have repair services on our toilet with Tracey, to the repair completed by Ture, the overall service that we received was more than exemplary!! We were treated with the utmost humble respect and patience that any and all customers would expect. Tracey scheduled our appointment most efficiently as we had service the very next day. Her demeanor was very patient and detailed in outlining our needs and cost factors! True who provided us with his service was on time, very explanatory as to was needed and encouraged us to both ask any questions and even view the repairs that were needed. True provided us with answers and advice regarding our toilet issues presently and suggestions to avoid further issues in the future!! He was a great listener, had excellent communication skills and overall demeanor was extremely humanistic. As this was our very first time in calling upon the plumbing Dr for your issues we cannot be more appreciative with their outstanding service and professionalism! Our sincere thanks!!!! Samuel and Margaret Bozoian’s Fairfax, VA

Exceptional! Skilled, honest plumbing companies are hard to come by. Bill (the owner), Turé, Ken, and Lloyd were all outstanding to work with. They took the time to understand a very mysterious leak in our home that required multiple technologies, experience, and real problem-solving know-how. They were amazingly clean, polite, communicative, professional, and genuinely ingenious in how they approached such a difficult issue. Their patience and thoroughness gave us complete confidence throughout the process. I’m very grateful for their expertise and highly recommend The Plumbing Dr. to anyone in Northern VA who needs a skilled, reliable team.

UPDATE: The technician who diagnosed my clogged kitchen sink drain was incorrect in their assessment. Upon further reflection, it's silly to think the technician could properly diagnose the issue considering they didn't even turn on the water. What ended up being a vapor lock caused by a clogged drain vent (diagnosed and fixed personally) was originally diagnosed as either a clogged drain pipe or improper drain design because of too sharp a turn in the piping. The MINIMUM estimate to fix what was improperly diagnosed was about $800-900 just to snake the drain. Other estimates for unnecessary work reached upwards of $2,500. Needless to say, I will not be using The Plumbing Dr again. ORIGINAL POST: Very knowledgeable, and honest with their recommendations. I had an issue with my kitchen sink drain, and they assessed the issue, proposed solutions, and advised on potential alternatives. Not pushy in their sales either, which I appreciated.