Ted H.
Great customer service! My HP Laserjet Pro MFP477fdw printer was producing pages with marks on the side and the duplexing was not working. I was considering whether to buy a new printer or have it fixed. I decided to have Ray at Tecprotocol fix it. After sending him pictures showing my issues, he was very good at diagnosing the problem. He came promptly and was very pleasant. He ended up replacing a part, which fixed the problem. The price was quite reasonable. I highly recommend Ray and Tecprotocol if you need to fix a printer.