TechRestore

I've had several repairs done at the store. One replacement of a battery that only lasted 6 months on my MAC. The warranty period was 12 months. The personnel swapped the defective battery out no questions asked! This is service in a timely manner at its best!!! Thanks again guys for standing behind your warranties!!!

I want to update my review because, despite my initial frustration, I truly appreciate the effort to make things right. The owner of Tech Restored reached out with genuine concern, acknowledged the miscommunication and mistakes on both sides, and asked for the chance to fix the situation. I gave them that opportunity, and while the experience started off rocky, the professionalism and care improved significantly, making the overall experience much better than before. I am thankful I trusted them enough to address my concerns, and Tech Restored demonstrated that they stand by their work. Customer service genuinely matters, and I value their wi... Read full review

TechRestore and Jeff, the owner, are awesome. I thought I needed a repair on my 2 laptops. Jeff spent 30 minutes with me and did not charge me anything...and he fixed my issues...saving me $135. I will be going back to TechRestore whenever I have a laptop issue. Thanks Jeff/TechRestore.

As an IT professional I can say unequivocally that these guys are incredible. Tl;dr - this is the place to go in Louisville for computer and mobile device repair. Friendly, reasonably priced, expert-level service. I was installing a replacement battery in an older MacBook Air - no small task, real pain in the buttocks, involves glue - and I thought I had done everything correctly yet there was no power. Obviously something was amiss under the hood. I swung the device by TechRestore and explained what I had done and they said No Prob, Bob, we'll take a look. In 24 hours they had found where I installed the thingamajig UNDER the whatchamacalli... Read full review

I live about 30 minutes away. I took my PlayStation here, and was told it would take 3-5 days. After them having it for 8 days I called and was told it’d be ready within the hour, and before the store closes. I arrive around 5:20 and was ignored for atleast 5 minutes as an employee chatted with someone else. Then gave excuses as to why it’s not finished. At that point they were way past the original time frame I was given. No compensation, no apology. It’s ready the next day, and surprise it still isn’t fixed. They supposedly don’t do refunds and I have to drive another 30 minutes back and forth. It’s very upsetting and bad business on their... Read full review