Contact this business for more details about this service.
HVAC Maintenance
Contact this business for more details about this service.
Refrigerator Repair
Contact this business for more details about this service.
Heat Pump Repair
Contact this business for more details about this service.
S
Photos
S
Request an appointment
This listing is not claimed yet, so appointment requests are unavailable right now.
This business profile has not been claimed yet by its respective owner and cannot receive appointment requests right now. You may want to call instead with your questions. If you know the owner, suggesting that they claim their business profile would be much appreciated.
If I could give this place 10 stars, I would. It’s so hard to find honest companies that don’t take advantage of their customers. My ac broke down and I was quoted thousands for a replacement. We got in touch with this company and they were able to diagnose and fix the issues for a fraction of the cost. I’m elated, thank goodness we found them.
They definitely live up to their name! I called around for help with my AC unit that wasn’t functioning properly. I was told by a couple other places that I needed a full replacement and was quoted over $10k for it. My neighbor put me in touch with these guys, they came out and diagnosed a simple fix they did on the spot. They literally saved me thousands! So happy I found them and plan to have them service my place from here on out
I can't tell you how much I recommend this company! I have been able to use their services on multiple occasions and they are always the fastest, nicest, and well priced company around. If you need someone for HVAC work, call Superior Service!
I’ve been heavily contemplating whether or not it’s worth leaving a review for this company. Very rarely am I shaken with complete disappointment. We were in desperate need to get our commercial fridge/freezer repaired. We read all the great reviews of this company and decided to see how great they were ourselves. It started out awesome, they came out the next day to look at it, found a wire unplugged, plugged it back in and went on their way thinking it might’ve been that. Wrong. Next we needed a new compressor, a new valve, a new fan motor, and if none of those worked it must need a new control board. I’m not leaving this review bc the fridge wasn’t fixed… it was how they went about it. I do believe they are probably 100% amazing at heating and cooling… refrigeration.. is what I question, as well as, integrity. When we were told we needed a new control board, we told the owner we needed some time to think about it bc we basically could have bought a brand new fridge for the money put into fixing it at this point and were just deflated. He replied so condescendingly to us that we were done with his company at that moment. Claiming he told us, we should have just gotten a new fridge basically from the start.. before the compressor was even installed. Which never happened, bc we weren’t even in communication with him when the compressor was recommended, bc it was another one of his employees we talked to who diagnosed that - not him. At no point did he tell us to start thinking about maybe getting a new fridge. That response flat out disgusted me, as if it was a joke to him and his company. It’s very disheartening to learn the hard way, that he didn’t know what he was doing and his pride took a front seat in it all. The last time the owner worked on it he even forgot to screw it back together securely and the whole component ended up sliding out of its compartment while driving home after a really important event we had to be at. Owning a food truck we rely heavily on our refrigeration and properly controlled temps. And because that component slid out so far, a hose was kinked and destroyed in that process. Not only are we now getting the control board fixed, by someone else (which might i add, the control board is the #1 problem with this particular model… not the other components that were changed out… this new company also said, it’s very rare anything else needs to be done besides that) NOW, we are also getting the broken hose replaced along with the above. Could this have only been a $1000 fix from the start vs $4-5k that it’s become. I’ll never know. I’m just disappointed and do not recommend them for COMMERCIAL REFRIGERATION. The pic added, is the component that was severely damaged from the unit sliding out the last time they had their hands on it skyrocketing my fridge temps into the 80s and forcing me to be closed for an entire week.
If there was the ability to give more stars, I would give them to Kip and Superior Service! Everyone from Dawn, to Kip, to Kent went above and beyond to get our AC going. When there is a heat wave in Bend and everyone is booked out weeks, Kip came less than 24 hours after I called late afternoon on a Friday. He was very responsive, provided excellent quality work, and did everything he could to get our AC back up and running. Dawn was so kind and helpful. Kent was incredibly responsive. GREAT customer service all around! Very fair rates. Highly recommend!