Superior Appliances Repair of Fort Worth

The service man dispatched was polite and worked til he was able to complete a diagnosis. He showed and explained to me thoroughly. I would definitely recommend him and this service. My only negative was that when I called the service line twice the day prior to ask a question, neither time did I get any answer or call-back. But otherwise great.

Our washing machine failed to drain water or spin when we were washing a load of clothes on Sunday afternoon. I contacted Solution Appliance repair via their website and I received a return call within 15 minutes. We were able to schedule a repair appointment for the next day. Frank A, the repair specialist who is specifically trained to fix LG appliances arrived at the designated time. He immediately ran a series of diagnostics and was able to narrow the problem down to a motor sensor which needed to be replaced. He had the correct part in his vehicle and he was able to replace it very quickly and at a reasonable cost. He was extremely p... Read full review

Our dishwasher sprung a link. Called Superior Appliances Repair. They sent out Raymond A. He couldn't speak english, but did his best to communicate via pointing and pictures. He could order the needed part and be out to repair in 2-3 days. We paid about half of the total cost up front (fine by me - cover the cost of the first trip, ordering the part, etc) and now haven't heard anything from Raymond A. or Superior for over a week. I've sent three emails, two texts and called multiple times - leaving unanswered voicemails. We used them once in the past and the work was done fine - then they asked for us to leave them a positive review... Read full review

My Maytag Bravos MCT stopped washing, after the diagnostic was completed, it was determined that my Agitator was broken. Part had to be ordered, arrived within the time frame given to me, was notified, and appointment was set up to finish up the repair. Had some issues getting the damaged part off, however, Raymond worked diligently to get it removed, and finished the repair. Thank You.