Sunpro

Twice ordered S4S 6x6s, twice received Rough Cut. I really wanted to support this Logan location, but after two separate attempts to get a simple order right, I’m taking my business to Burton Lumber. I specifically ordered 6x6 posts for a project requiring the standard dimensional finish (5.5" x 5.5"). Both times, I was sent Rough Cut timber that was a full 6" x 6". While that might work for some, it doesn’t fit standard brackets or my specific design requirements. Having to return an entire order of heavy posts twice is a massive waste of time and logistics. If you need precision or for the yard to actually read the finishing specs on your order, I’d look elsewhere. The staff is friendly enough, but the execution on the orders just isn't there.

I've used Sunpro quite a bit over the past few years, but typically deal with smaller projects. I've heard their prices are competitive in large quantities, but walking in of the street they're not. For example, Burton lumber was out of 12' Doug fir 6X6's today and I paid nearly $30 more each for the same product at Sunpro. That said, they had what I needed in stock when it's didn't. Their customer service is friendly inside the store and a guy came right over to help me load when I pulled into the yard. I come here for convenience or, like today, if Burton doesn't have what I need. I would certainly ask them to bid on larger jobs. I've wondered if I'm simply not their demographic with my smaller jobs and purchases. I'd give them a higher rating, but have felt a bit price gouged by them too many times, across multiple locations.