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Pest Control
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Brady was able to squeeze us when when they were a bit short handed, but he was not rushed while here. He took the time to explain what he found and had suggestions - even scheduling a date for a return visit. Very thorough & professional.
Brady completed pest control spraying ,bait checking, outside powder distribution and thoroughly explained each step this morning. Like all Spidex service people, Brady did an excellent job. He is very knowledgeable about products used and I am very impressed with his attitude and care concerning my home. I’m very appreciative of the Spidex team!
Jennifer did a very complete and thorough inspection of the interior and exterior of our buildings. She took the time to explain everything and to answer any questions we had. It's clear that she has an extensive knowledge regarding pest control. I'm looking forward to working with her!
As an update to my original review...we switched from a pest control company who we've used for many years, to Spidexx, and I could not be more pleased. Jennifer really goes above and beyond. Mike tagged along on this visit to assist with the initial setup of equipment, and it is clear that he has an extensive knowledge of the requirements needed to comply with the SQF Food Safety Code for Manufacturer of Food Packaging. That really put my mind at ease. I'm confident we will be in good hands with Jennifer and with Spidexx. I wish I would have made the change sooner!
Jennifer did a great job letting me know her maintenance plan up front and asking if I had any specific concerns that needed addressing. When she was finished, she let me know that she handled a few minor pest issues that she found. She was pleasant, courteous, and closed the dog gate on her way out!
Edit: An Account Manager contacted me and assured me that my appointments will be scheduled on the weekend from now on. If it is scheduled on a weekday again, my rating will be adjusted. They also assisted with the pricing, but only if I signed up for another year of service. I don't mind re-upping the service since it works and keeps the bugs away. I appreciate their quick response and good customer service, hence the five stars.
I like to have the inside of my house done… However, they always schedule my service for the middle of the day during the workweek. I have asked over and over to schedule me for the weekend, but it never happens. I always have to call in and reschedule, which is inconvenient. You would think that they review their “notes” that they always make before scheduling me.
In regards to the service, it definitely works and the techs are always nice. They clean all the webs and hives off the house. They are, in my opinion, a bit pricey.