Southern Utah Car Care

Back in 2023 I brought my Truck to Chuck because it was missing. Chuck replaced the plugs and wires charged me and sent me on my way. I brought the truck to Chuck several times because it still was missing. Chuck seemed baffled and in total disbelief. I brought it back to him a total of 9 times counting this last time on the 30th of September. Each time it seemed like Chuck was taking stabs in the dark, and almost every time It became last on his list for repairs. Many times I would bring the vehicle to him and it would sit in the same spot for days followed with a barrage of excuses. Just this Tuesday the 7th of October he tells me he is not going to correct the two year problem he guaranteed was warranted for parts and labor because I let him know of my dis satisfaction with his so called diagnosis, and his work ethic. Chuck seems to think he can promise a job to be done but then take several more days when a guy depends on his vehicle for work. He’s a nice enough guy, but he should have diagnosed the problem to begin with and not promise a completion date and take another few days before he even touches the vehicle. He would also lie and tell me called but record on my phone showing such.