Shauna Walker
I never write negative reviews but I feel fairly disappointed in the level of service received. I paid close to $250 dollars for them to come out for a one time visit and spray for bugs with an emphasis on the spiders located on our back porch. I’m not even sure if they had even sprayed the entire perimeter and if they did, had not put the attention to detail they had noted in their report. The tech rang my door around 8:07am. I left to go back inside to attend to my kids and would glance out the window at the service truck here and there. I noticed they had left around 8:36am. It was 30 minutes of service which I noticed most of that time the tech was in the truck. When I called they said the tech’s notes said they did a thorough job and did spray the entire perimeter. When I asked how long a service like this usually last, they told me an hour to an hour and a half. This was quite a surprise to me as I barely saw a half an hour of service and they told me the report says service was complete around 9:05am. Since I was inside I’m assuming they were thinking I was not paying attention. It would have been in my best interest to have monitored the work. I can not completely verify if they did a complete perimeter job and if they did it was rushed. When I received a call back it felt as if there was no interest in making things right, similar to another negative post I had seen. I would not recommend this business and if you do use them, I would recommend monitoring the work that is actually done.
