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We had a great experience with Sootmaster. He was timely, arriving right at the beginning of the window they had given us. Kept the rest of the house clean while cleaning out the fireplace. Very knowledgeable and answered all of our questions!
The service provided by James was absolutely amazing. James takes extraordinary pride in his trade and each task he performed. James is a true professional and we are grateful that he was our Sootmaster provider in Long Beach, MS.
Thank you James
Really appreciate the help provided by Sootmaster. They clearly communicated our problem and a solution. They were punctual. The made scheduling easy. One the day of the service, we had a neighbor who was really rude to them, not allowing us to use their driveway so they could have access to our chimney. Despite the neighbor's rudeness towards them, they responded back with respect. They brainstormed with me to find a temporary plans until the neighbor situation can be remedied. I would recommend and use them again.
Carlos did a great job not only cleaning my chimney but making it a personal experience at the same time. Very knowledgeable and helpful while also saving me money by letting me know the cost for the future replacements to prepare for. Would definitely recommend 10/10