Cynthia Thomasset
I hired Shank to replace my broken garage door opener. There was a mishap today with installation as I took the day off to be here and was inadvertently not on their schedule. I called and spoke to the sales manger named Amos and he worked hard to get someone to say yes to installing on a Friday afternoon, and upgraded the opener for me due to the scheduling mistake. The two who installed were polite and professional, and I am relieved not to have to take another day off work. This was really great customer service!