SERVPRO of Peoria/W. Glendale

We bought a dishwasher a few months ago & one day found water leaking below. The contractor who put the dishwasher in came out, removed the dishwasher & found water sitting underneath. It was recommended that we have a remediation contractor come out to see if there was any water damage & mold. After researching companies we decided on ServPro. Jason came out & inspected the island, cut a piece of drywall and confirmed water had seeped into the island. Remediation needed to start right away. After a lot of back & forth with the insurance company we decided to move forward with remediation along with upgrading our kitchen. Jason, Zymer, Ray & team did an AMAZING job! These guys always kept us informed of next steps, carefully took our ideas/thoughts/concerns into consideration & were very professional. We are so happy with the end result & would highly recommend these guys to anyone.

Hired this company after a water leak was discovered. Their work was fine but their billing practices were fraudulent, they were even charging my for supplies that I supplied. They billed my insurance company for thousands of dollars for items that wasn't done. After Zymer refused to change the bill when my insurance agent called him, then I got in contact with him. He admited that there were items on the bill that they did not do and corrected my bill to reflect the actual work that was done, something that he refused to do with my insurance company. My only advice is to look at your itemized charges on the bill before you pay.

We had a major kitchen remodel and we were promised by our contractor that our house would be clean upon our arrival for the holidays. That did not happen. We called ServePro and explained our situation. I received a call back within an hour, sent some photos and promptly received a quote. To our surprise, they were able to come the next morning! Zymer and his team had our home clean in just a few hours! We could not have hoped for better service! They truly saved the day and our Holiday season! We truly highly recommend them!, ServPro= Service Excellence!

I cannot speak more highly of this company. I called and spoke to Zymer. He came out immediately and Jason also came out. They explained everything to me and what they were doing. I was so impressed with how quickly they attended to my situation and assured me that it would all be taken care of. They expedited and promptly secured everything and told me they would return the next day to check on things. I highly recommend this company and their professional, knowledgeable and courteous employees Zymer and Jason. Thank you for your support and assistance.