Andrew Carlo Franco
After a major water leak from our laundry room, I called Servpro and I am so glad I did because after few minutes, Tyler and Sofia arrived to the house. Tyler explained the step by step process of what they are going to do at that very moment and the plan afterwards. While Tyler was checking the rest of the house to see the extent of the damage, Sofia was already accounting the items that are being affected and move stuff to stop &/or minimize the damage of the affected items. Few moments later, Mary arrived to the house as well and helped dry the floor downstairs and helped Tyler remove the padding of the carpets upstairs. They removed at least 4 heavy big bags dripping with water. Tyler is so nice that he even lend us his portable light since our power and water were shut off for safety purposes and we had a light for the night. The following day, Tyler and teammates came early to vacuum the rest of the water and brought fans and dehumidifiers to help dry the ceilings, walls, floors, and just the whole areas of the house being affected by the water loss. Thank you so very much again Tyler, Sofia, & Mary!