Seekonk Computer Repair

I will most definitely be coming back if my mom ever spills coffee on my MacBook again. Shawn was extremely responsive, getting back to me immediately and started research right away before I even got in the car to deliver the parts. He was very transparent throughout, making sure I understood that the likelihood of repair was low given my issues, trying to save me the hassle of wasting my time and money. He was extremely efficient doing each section of the repair the same night that he got the parts. I highly recommend anyone in the area going to Shawn!

Shawn was able to diagnose my laptop (Dell Precision 5510) that would not post (startup). Narrowed it down to a bad motherboard, agreed on the price to fix it and I ordered the part, but even if Shawn ordered it he doesn't upcharge for parts. New (refurbished) motherboard came in and he installed it, and now the laptop would start up, but would go into a reboot loop at log-in. He had to diagnose it a second time to determine the refurbished motherboard was faulty. He was able to support me in communicating with the vendor to prove the one that was sent was faulty and they sent a replacement. So now he had to do the install all over again for a second time (not his fault). Got it running with no issues and on top of that, even after Windows was saying the laptop could not be upgraded to Windows 11, he was able to install Windows 11 on it, which will give me more life with my laptop now that Windows 10 is no longer supported. Final bill I got was only $15 more than what we agreed on. Shawn, let me tell you, even if I had the ability to diagnose the first issue and spent the $120 for a new motherboard and then ended up with the reboot loop, I'd probably have put my fist through the screen and been out $120 and never known that I was actually just sent a bad board. Then I'd also be shopping for a new laptop. The frustration and money you saved me from trying to figure this out on my own is worth much more than that so out of my appreciation and thanks I had to give him a tip on top. Shawn was also great with communicating throughout the process giving me updates as he had them. Will certainly be back for any computer issues beyond my capabilities.

Shawn is fantastic. My toddler had spilled some water on my laptop keyboard and it would not turn on. I initially took it to the apple store and they said there was absolutely no way it could be fixed. I didn't entirely believe that and found Shawn. He fixed my computer in 2 days. He was very thorough when communicating his process and troubleshooting. I am forever grateful to him and will be using his services in the future.