Satterlee Plumbing & HVAC

Satterlee HVAC is highly recommended - we bought a Lennox system 9 years ago from an independent dealer who has since been bought out by Paschal. Pashcal would not warranty the parts We had purchased a Lennox system for the 10 year warranty. They said they purchased the business and did not have our unit in their records - I went on line and pulled the warranty off the Lennox site (with my serial number) and actually talked to Lennox directly as well. I was told by them to go through Satterlee! That’s exactly what I did and all it took was 1 call they got the part to fix it and charged me 142.00 to put it in. Labor was not covered with the warranty - which I was aware of! If you are in the market for a new unit or need service Satterlee is your place! Pashcal was going to charge me 1500.00 for the part and labor. I asked Satterlee what it would cost if it wasn’t under warranty - they told me 536.00 plus no more than 150.00 to put it in. That’s 900.00 less than Pashcal! There is absolutely no comparison between the two!

I have used Saterlee HVAC on a number of rentals and the products are good but the install of new systems can be hit or miss on the quality and attention to detail. I haven't had any issues with any service calls on older systems, just a few on new system installs. I did have a drain pan crack and leak after about a year on a new system that they installed but they fixed it quickly under warranty and they were great to work with. Overall a good company to work with and prices are good as well. I will use again in the future.