Safeway

Cashier FLORENCE has so much attitude. Went to safeway at 7 am and experienced the worst customer service from Florence. She was sassy, rude, condescending and refused to actually do her job. She refused to allow me to input my phone number to get points for my purchase. And gave me attitude when I asked to reenter it so I an get points for my items. Florence refused to do so and gave me attitude the whole time. Will be calling district and corporate offices.

This review is only for the bakery. We ordered a cake for my daughter’s 16th birthday and it was supposed to have a leopard edible design on the middle section. It looks like they literally just threw this together. The bands are not straight, the bands overlap one another in the worst way, and around the back of the cake the design cut was clearly frayed and coming loose. I will never order a cake from there again 😭

I just wanted to rate EWA BEACH SAFEWAY BAKERY. I will be writing a letter to the corporate office as well. Tonight my family and I went to order a cake for my Aunty. The woman who assisted us was very judgmental in the way she spoke to us. Her name is LORI. We were very kind in asking questions to get everything right for our cake order but the way she spoke to us was as if we didn’t have any money for our purchase. She kept saying “it would cost more” and insinuating as if we came there broke. Then when we were ready to finish up she said because it’s over $50 that we had to pay now. I told her okay that’s fine and I’ll pay now, she was taken by surprise which made me annoyed. Safeway you need to get your employees in line especially when it comes to “judging a book by its cover”. Just because we are local people doesn’t mean we don’t have money to shop at your store!!!!. This will be our last time ordering from this bakery and we will be going to Kapolei from now on.

I went to safeway ewa today when I went to grab milk they didn't have any skim milk in the refrigerator I looked around for a employee couldn't find one so I asked the employee in the bakery dept if she could call for someone that could help me she walked to the back came out looked at me and said i don't have a radio so she started walking the isles looking for someone when I had told her there wasn't anyone on the floor 🤦‍♀️can't they call on the phone??? for someone from that department to come? then she comes walking back with a boy that was sweeping the floors she tells me he will help you I showed him what I wanted he was just standing in front of the refrigerator door looking at the milk shouldn't he be going into the back to check if they have it in the back! No he just stood there looking at the milk!! so I just left without getting any milk 🤦‍♀️🤦‍♀️

There are some really good deals at Safeway on stuff I eat a lot. They also sell Raw Tortilla Land frozen flour tortillas. So if you don't have a Costco membership you can still get them there.