Elizabeth Williams
The S&S Renovations Team, led by father-son duo, Steve and Zach, set the bar for professionalism, responsiveness, punctuality, integrity, reliability, and good 'old-fashioned,' friendly, local business customer service. Their office manager, Lindsey, matches all of the descriptors I've listed for Steve and Zach. I was provided with timely, detailed, accurate invoicing and every question received a prompt, written response so that every transaction was clear and transparent. Steve and Zach provide realistic, informed guidance, as well as accurate estimates of time and costs ... clear indications of their depth of experience. The two of them helped us navigate our homeowner's insurance process, remediation and replacement negotiations, and charged a reasonable consulting fee for dealing directly with the insurance inspector. We are delighted by the materials that we selected (again with their input) and with the tile installation after the water damage caused by a shoddy, prior remodel was corrected. Having dealt with contractors and vendors in a previous remodel, I can state with confidence that Steve and Zach - S&S Renovations - are the team to hire for your remodeling project. Thank you!