Ronnie White's County Line

Came in with the car running hot. Told them it was most likely due to a coolant leak. Told them from the very beginning what I needed was to get the car back ON THE ROAD, and if that wasn’t possible, to let me know so that I don’t get left in the dark and something randomly causes me to get stranded with a smoking vehicle. Upon coming back they told me that actually they discovered a hole in my engine block (upsell) and that it WAS fixable , and the car COULD be driven for a short time until I had to either replace the engine or get a new car. And what they were prepared to do was put a “putty” (their words not mine) on top of the hole to patch it. They then proceeded to AGAIN upsell the quoted price they told me hours ago to another , about 100$ increase in the price. Here we are 5 days later. Not even a week. And I’m typing this on the side of the road. Best believe, I’ll be showing up today during business hours. Piss poor, and terrible customer service inside the establishment as well. These people are what your friends are warning you about when they tell you not to go to someone you don’t trust. $300 to be stranded on the road within 5 days. Highway robbery.

UPDATE: 23 December 2021 - Still great service at a fantastic price. I highly recommend bringing your vehicle to County Line Auto Service. It's a locally owned business - you know they'll test you fairly. One of the things that really impresses me is the new siren they have where they'll take pictures of your vehicle while they're doing service and email the pictures to you. You can see what they're talking about and make an informed decision about whether you want/need the service. This is an excellent benefit!! ------------------------------------- Great customer service. They get the work done quickly and at a great price. They don't try to sell you anything you don't need.